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Amazon CEO Critiques AI Shopping Assistants, Emphasizes Alexa's Role Amid Competitors

Amazon CEO Critiques AI Shopping Assistants, Emphasizes Alexa's Role Amid Competitors

Amazon CEO Andy Jassy says he isn't worried about 'still not great' shopping agents and bots rendering the site useless
Amazon CEO Andy Jassy says he isn't worried about 'still not great' shopping agents and bots rendering the site useless

Amazon CEO Andy Jassy has said he is not worried about the effect of AI-powered shopping agents such as Meta Muse, saying the services are still "not great".Speaking after the company revealed yet...

Amazon CEO Andy Jassy Has a Message for Mark Zuckerberg Over Meta's AI Shopping Assistant: 'Not Great'
Amazon CEO Andy Jassy Has a Message for Mark Zuckerberg Over Meta's AI Shopping Assistant: 'Not Great'

Speaking during Amazon's latest earnings call, Jassy said only a relatively small number of consumers were using external shopping agents.

Amazon positions Alexa as main shopping assistant after blocking Muse

Amazon is pushing its own AI assistant, Alexa, over Meta's Muse to maintain control over customer interactions and protect its advertising revenue from external competition.

Amazon CEO says shopping agents like Meta’s Muse ‘not great’
Amazon CEO says shopping agents like Meta’s Muse ‘not great’

In September, Amazon blocked Meta’s popular new AI assistant from accessing its online store.

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