Apple Addresses iPhone Duo's Cracking Display Issue with Repair Guidance for Stores

10/31/2026

Apple has issued new instructions to its retail stores and authorised service providers on how to handle reports of inner display cracking on the iPhone Duo. The company has asked technicians to...

10/31/2026

Apple has issued new internal guidance to Apple Stores and Apple Authorized Service Providers on how to handle reports of iPhone Duo inner displays cracking along the fold. According to an...

10/31/2026

Apple has acknowledged reports of inner screen cracks on its foldable iPhone Duo, issuing new guidelines to stores and service teams to address the issue.

10/31/2026

Apple has alerted retail stores about iPhone Duo display cracking issues and provided new guidance for inspecting and replacing affected devices.

10/31/2026

Authorized Apple Service Providers and Apple Stores shared a memo in which technicians were supplied with information and training on how to check and deal with the cracking inner display issue on...

10/31/2026

The iPhone Duo cracking problem is common enough that Apple has had to advise staff at its stores on how to handle it.

10/30/2026

In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the...