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Apple Addresses Widespread Complaints of Cracked Screens on New iPhone Duo

Apple Addresses Widespread Complaints of Cracked Screens on New iPhone Duo

Apple responds to iPhone Duo screen cracks, offers replacements for affected phones
Apple responds to iPhone Duo screen cracks, offers replacements for affected phones

Apple says a "small number" of iPhone Duo units have inner-screen defects after reports of cracks and bright lines near the hinge, and advises affected customers to contact AppleCare for replacements.

Apple’s foldable iPhone Duo draws early complaints of the screen cracking
Apple’s foldable iPhone Duo draws early complaints of the screen cracking

The iPhone Duo, which went on sale Oct 23, represents Apple’s first foray into foldable phones.

'Large Crack On Screen, Crunching Sound': Customers' iPhone Duo Feedback
'Large Crack On Screen, Crunching Sound': Customers' iPhone Duo Feedback

While the problem appears to affect only a subset of units, it represents an embarrassing setback for Apple, which spent more than a decade developing the device.

Apple responds to user reports of broken iPhone Duo screens on new foldable phone
Apple responds to user reports of broken iPhone Duo screens on new foldable phone

Apple on Monday said it was aware of the issue and that it would replace the devices under its AppleCare warranty.

Coverage dates

First reported:

First saved on ClustZ:

Coverage updated:

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