Apple Issues Replacement Program for Faulty iPhone Duo Screens Following User Complaints

10/27/2026

Apple started shipping its highly anticipated first folding phone, the iPhone Duo, just last week. The phone, which opens up like a passport booklet, saw massive demand. Online orders sold out in...

10/27/2026

Photos shared online showed faults appearing on the screens of Apple's first foldable device.

10/27/2026

Apple on Monday said it was aware of the issue and that it would replace the devices under its AppleCare warranty.

10/27/2026

APPLE has confirmed it will replace faulty models of its new iPhone Duo just days after the gadget launched. The release of the new smartphone was long awaited by tech lovers. But some owners of...

10/26/2026

Days after launching its first folding iPhone, Apple acknowledged on Monday that some of the devices exhibit display problems and ​said it will replace them.

10/27/2026

Apple has acknowledged reports of cracks developing along the iPhone Duo’s inner display near the hinge, offering replacements to affected users as questions remain over the cause of the damage.

10/27/2026

Apple has advised affected iPhone Duo owners to contact AppleCare for a replacement after reports of cracks and display failures near the hinge.

10/27/2026

Apple says a "small number" of iPhone Duo units have inner-screen defects after reports of cracks and bright lines near the hinge, and advises affected customers to contact AppleCare for replacements.

10/27/2026

Apple has acknowledged an inner-display issue affecting a small number of iPhone Duo units after users reported cracks along the fold within hours or days of use. The company has advised affected...

10/27/2026

Some early users of Apple's first foldable iPhone report defect that causes cracks in inner screen, amid strong initial demand

10/27/2026

Apple’s first foldable sold out in minutes and won strong reviews. Now Apple is replacing units whose inner screens crack along the fold, a teardown points to the hinge, and the stock is slipping.

10/26/2026

Apple’s first book-style foldable smartphone, the iPhone Duo, is facing complaints from some users who claim that its inner display cracked after only a few folds.

10/26/2026

Apple's first foldable iPhone is reportedly facing display-related complaints, with some early buyers experiencing screen damage after encountering resistance while unfolding the device. Apple's...

10/26/2026

A small number of early adopters of the much-hyped new foldable phone from Apple have complained of screens cracking.

10/26/2026

IPHONE Duo users have claimed the screens have cracked just hours after the tech giant launched the foldable £1,499 mobile. The tech giant’s futuristic phone hit shelves worldwide on Friday, but...

10/26/2026

Apple’s first foldable is running into a problem. iPhone Duo screens are breaking, but is this a case of a flawed design like Samsung’s original Galaxy Fold, user error, or a bit of both?

10/26/2026

iPhone Duo became available for purchase on October 23, after which videos of cracking folding screens began surfacing online.

10/26/2026

Macworld Amid all the excitement and crowds, iPhone Duo launch weekend didn’t go quite as well as Apple hoped. Some fans lucky enough to get their hands on a Duo on day one...

10/25/2026

Photos and videos circulating online show some iPhone Duos with distinctive-looking cracks in their folding screens on launch weekend.

10/25/2026

Macworld Apple’s first foldable iPhone, the iPhone Duo, went on sale on October 23, but getting hold of one could prove difficult. Preorders opened on October 16 and...

10/27/2026

Days after the launch of Apple's US$2,000 iPhone Duo, a wave of reports regarding broken inner screens has surfaced across Reddit, TechCrunch, and Forbes. Early buyers reported hearing a loud...

10/27/2026

Apple will replace iPhone Duo units with failing inner screens. iFixit ties the damage to a hinge support bar near a display cable.

10/26/2026

Apple has acknowledged a problem with the inner screens of its new $1,999 foldable iPhone Duo after customers reported cracks and bright lines appearing near the hinge — in some cases within hours...

10/27/2026

Apple is facing one of its most serious quality control lapses of recent times, albeit precipitated by a deliberate choice to lower the frequency of inspections to boost the yields on the iPhone...

10/26/2026

The cause behind a repeating pattern in the way a very small amount of iPhone Duo screen cracks may have been discovered, with a failing element of the hinge believed to be causing the most...

10/26/2026

A small number of iPhone Duo units have a defect that causes the inner screen to spontaneously crack, a black eye for Apple's foldable.

10/26/2026

Reports of damaged inner displays have raised questions about the durability of Apple iPhone Duo. Several images show cracks near the hinge, but the underlying cause remains unconfirmed. Here is...

10/26/2026

According to iFixit, the most plausible reason for the breakages is a malfunctioning central support bar inside the hinge. The bar is supposed to retract each time the phone closes, but it's...

10/26/2026

iPhone Duo owners report inner screen cracks along the fold; Apple Stores are granting full replacements.

10/26/2026

Multiple early users have reported identical damage.

10/25/2026

Following the iPhone Duo launch on Friday, a number of owners are reporting that their inner screens have cracked and broken on their own (top image via scary_duck23 on Reddit). The affected...

10/25/2026

Reports of iPhone Duo inner screens cracking along the hinge within days of unboxing have raised concerns about a possible hardware defect, although the scale and cause of the issue remain unclear.

10/25/2026

Apple iPhone Duo buyers have reported cracked inner screens near the hinge within hours of use, with one user claiming the display broke after fewer than 20 folds. Images shared on Reddit...

10/25/2026

In all the examples posted, the crack appeared to happen in the same area: on the right side of the device, where the folding crease is. The cracks emit a white glow.

10/27/2026

Apple’s debut foldable phone, the iPhone Duo, has captured widespread attention with its sleek design and advanced features. However, a closer examination reveals several critical aspects that may...

10/26/2026

Apple’s iPhone Duo innards (image: iFixit) Apple’s first foldable, the iPhone Duo, has landed on the teardown table, and early owners are already reporting cracks and bright lines along the...

10/26/2026

A teardown of the new iPhone Duo shows multiple components that are easier to repair than on any previous foldable, but also many problem points.Taking apart the iPhone Duo - image credit:...

10/26/2026

iFixit’s iPhone Duo teardown reveals Apple’s first foldable is easier to repair than its rivals, but a crunchy hinge and tricky screen repairs are a concern.

10/26/2026

iFixit gives the iPhone Duo a provisional 5/10 repair score while investigating screen failures. See hinge concerns, $999 repairs, and tips for owners.

10/25/2026

iFixit’s teardown of the iPhone Duo is up, revealing some interesting (and some worrisome) details about what it calls the most repairable foldable phone yet. Here are the details.

10/27/2026

iPhone Duo's price may not be the end of your expenses. With reports of inner screen problems and costly repairs, here's one mistake buyers should avoid.

10/26/2026

Apple’s iPhone Duo marks a significant milestone as the company ventures into the foldable phone market. Featuring dual ultra-thin glass displays, a titanium frame, and an innovative hinge...

10/26/2026

iPhone Duo is repairable, but repairing it is certainly not affordable.

10/26/2026

The iPhone Duo, one of Apple Inc.’s biggest new products in years, is drawing a growing number of complaints from customers who say the foldable display cracked after just hours or days of use.

10/26/2026

Apple's first foldable iPhone is already facing complaints just days after launch, raising concerns about its durability and the experience of early adopters.

10/26/2026

Whether you've gotten your hands on an iPhone Duo or not, the main thing on most people's minds regarding Apple's new foldable device is just how much stress it can withstand before...

10/26/2026

How tough is Apple's first-ever foldable phone?JerryRigEverything, the YouTube channel that made a name for itself by putting phones through a series of very tough stress tests, has now done the...

10/26/2026

It’s kind of wild that there’s an entire YouTube niche in which people buy the latest expensive gadgets and then find creative ways to destroy them. JerryRigEverything is one of the bigger names,...

10/25/2026

Apple's first foldable isn't as fragile as some critics predicted, but a drop test proves even a single fall could crack a screen.

10/26/2026

Apple’s $2,000 folding phone, the iPhone Duo, came out just two days ago and people are already seeing big fat creases down the middle of the folding screen, and some devices are cracked in the...

10/26/2026

The make-or-break thing for Motorola's upcoming Razr Flex foldable is clearly its price point, and unfortunately, I don't think it's realistic to expect that to be very reasonable.

10/25/2026

The Duo’s reception could prove an early test for new ⁠CEO John Ternus

10/26/2026

Over the weekend, a handful of iPhone Duo users reported that their inner display had cracked along the hinge. In a statement to 9to5Mac, Apple said it is "aware of an issue impacting the inner...

10/26/2026

In a very brief statement, Apple says that a small number of iPhone Duo units have an issue impacting the inner display. It does not appear to be that many units impacted.Example of how and where...

10/26/2026

After days of viral reports about the iPhone Duo's inner screen, Apple has publicly acknowledged the problem.In a statement provided to Mashable, the company said it is aware of an issue affecting...

10/26/2026

So much hinges on how a company handles problems with a new product like Apple's iPhone Duo.

10/26/2026

The company's short statement leaves a big question for anyone who just spent $1,999.

10/26/2026

Apple has replaced at least some affected units, but hasn't publicly commented on "Crackgate."